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Resources and best practices for machinery dealer development

Our blog has a mix of articles written by our founder, Walter McDonald, and by other industry experts, business owners, and equipment dealer team members. Learn about everything from marketing ideas to tips for successful branch operations to how to retain customers—and everything in between!

Achieving Machinery Dealer Management Excellence

(by Walter J. McDonald, paperback, 402 pages, 2021)

TABLE OF CONTENTS DedicationForeword by John VandyList of Figures and TablesGuiding Principles for this ProgramWhy You Should Read this Book by Steve RossPrefaceAcknowledgmentsSpecial RecognitionIntroductionThe Master’s Program in Dealer Management (8 volume set) Part One: The Master’s Program–Dealer Management Processes 1. The Big Picture Part Two: The Master’s Program–Operations Performance Metrics 2. Managing the Dealership Overall… Continue reading Achieving Machinery Dealer Management Excellence

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Sharpen Your Dealer Management Skills for 2022

The Executive Program in Machinery Dealer Management

Our McDonald Group Instructor-Led Distance Learning Executive Program is a private, personalized management development curriculum designed for machinery Dealer Leaders and OEM Regional Managers. Key Program Features: Quantitatively Benchmark Operations against High-Profit Dealers. Audit each Dealer Sales, Rental and Aftermarket Operations against our high-performance dealer checklist. Identify and discuss the critical success factors that contribute… Continue reading Sharpen Your Dealer Management Skills for 2022

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The Executive Program in Machinery Dealer Development

By Walter McDonald, Founder, The Institute for Dealer Development

The 14 module Distance Learning and private, personalized development program designed for machinery distribution executives and managers. A Certificate in Machinery Dealer Development will be awarded upon successful completion of all course and study requirements. Mr. McDonald will work personally with each participant on assignments, discussion sessions and study projects in each module. 2022 Curriculum… Continue reading The Executive Program in Machinery Dealer Development

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